Service Agreement (Terms of Service)

For: Shehro.com
Operated By: netRtva
Address: O-806, Pan Oasis, Sector 70, Noida, UP – India
Owner: Sanjay Koul
Contact: contact@netrtva.com

1. Introduction

These Terms of Service (“Terms”) govern the services and use of the Shehro.Com platform (“Service”), operated by netRtva, a sole-proprietor entity owned by Sanjay Koul. By subscribing to or using the Service, the user agrees to these Terms.

2. Nature of Service

Shehro.com provides a digital platform and online tools for listing of Business and Services dedicated to Kangra region, Himachal Pradesh

This subscription provides access to digital features only

3. Subscription Term & Renewal

Duration: Usually terms are for 1 year from the date of activation, however, please check Membership Plans page for complete details
Renewals must be completed before the expiry date to avoid service interruption.
Shehro.com [ netrtva ] may revise pricing with prior notice.

5. User Obligations

Users agree to:

Provide accurate information.
Not misuse the platform.
Use the service for lawful educational, academic, or NGO-related activities.

6. Platform Responsibilities

Shehro.com will:

Provide uninterrupted access except during scheduled maintenance.
Offer support via email: contact@netrtva.com
Maintain user privacy and data security per policy.

7. Payment Terms

Payments can be made via RBI approved Payment Gateway using UPI, bank transfer, or approved digital methods.
Tax invoice is issued digitally ; instead, a paper Invoice is not provided.

8. Refund & Cancellation

Refunds are governed by the “Refund Policy” policy, kindly read the policy carefully.
Cancellation does not entitle the user to partial refunds.

9. Changes to Terms

Shehro.com may modify these Terms with prior notice. Continued usage implies acceptance.

10. Legal Compliance

This agreement is governed by Indian law and jurisdiction of Noida, Uttar Pradesh.